Privacy Policy

1. Introduction

Phodlarnthor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website phodlarnthor.world and use our services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:

• Company Name: Phodlarnthor
• Address: Gl Vejlevej 63, 8721 Daugård, Denmark
• Email: supportuse@phodlarnthor.world
• Country: Denmark

3. Information We Collect

3.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number (optional)
• Order Information: Delivery address, order details, communication preferences
• Communication Data: Messages, inquiries, and feedback you send us

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, referring URLs
• Cookies and Similar Technologies: See our Cookie Policy for details

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: You have given explicit consent for processing (e.g., marketing communications)
• Contract: Processing is necessary to fulfill our contract with you (e.g., order processing)
• Legal Obligation: Processing is required to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

5. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and inquiries
• Sending transactional emails (order confirmations, shipping updates)
• Improving our website and services
• Complying with legal obligations
• Marketing communications (only with your explicit consent)
• Preventing fraud and ensuring website security

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Order Data: Retained for 7 years for tax and legal compliance
• Communication Records: Retained for 3 years after last interaction
• Marketing Consent: Until you withdraw consent
• Cookie Data: Varies by cookie type (see Cookie Policy)

7. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Payment processors, shipping companies, and IT service providers who assist in our operations
• Legal Authorities: When required by law or to protect our legal rights

We do not sell your personal data to third parties. All third-party service providers are contractually obligated to protect your data in accordance with GDPR requirements.

8. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequate data protection levels

9. Your Rights Under GDPR and Danish Law

As a data subject, you have the following rights under the GDPR and the Danish Data Protection Act:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at supportuse@phodlarnthor.world. We will respond without undue delay and in any event within 1 month of receiving your request, in accordance with applicable data protection legislation.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/SSL)
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

13. Complaints

If you have concerns about our data processing practices, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or your local supervisory authority.

The contact details of Datatilsynet are:

• Authority: Datatilsynet (Danish Data Protection Agency)
• Address: Carl Jacobsens Vej 35, 2500 Valby, Denmark
• Website: www.datatilsynet.dk